What is Professionalism
Much is spoken about behaving professionally. Most
people can actively recognise professionalism or the lack of it in
others, but find it extremely difficult to define it, or model it
when considering their own behaviour.
So lets unpick exactly what we mean by professionalism.
Think about the people you respect most because they are the
consummate professional. Can you identify the elements that made
them so good?
I've asked this question of so many groups of people and the
replies have included the following:
A good role model for others including, their
behaviour, attitude and relationships
Good Time Keepers - always in before time,
uses time well
Dresses appropriately for the role
Speaks in a way which is appropriate to each
different audience without being patronising or putting people
down.
Knowledgeable about the job, organization,
etc.
Good with people
Communicate effectively, whatever the
circumstances - actively listens
Manages their time well
Works well under pressure
Fulfils deadlines
Prioritises effectively - Is prepared to put
in the time and effort to get things done, but also manages to
have a reasonable work life balance
Is accountable and takes responsibility for
what they do and say, and for what they leave undone
Look more deeply into the issue
of professionalism and you begin to realise that professionalism
includes all of those strands above but also so much more.
Those who are thoroughly professional, demonstrate
a rounded personality. They are able to act as a good role model
for their colleagues. They have the ability to take the rough with
the smooth, and are always consistent with others whatever their
personal circumstance or problems may be. They never take their
frustrations out on others.
The experienced professional behaves appropriately
in all situations:
They know when it is appropriate to have a laugh over a coffee and
when to behave formally. They are able to run effective meetings.
They are well versed in when to speak out and when to bite their
tongue. They do not feel the need to be seen to be always right or
stand on their dignity. They are prepared to play the long game
and wait for time and experience to prove their point. They do not
dodge the issues but tackle them without aggression or anger. They
can always say hand on heart “I expect high standards from my team
and I demonstrate the same high standards at all times”.
The consummate professional demonstrates a generosity of spirit,
there is no need for their own ego to take centre stage, they
allow the credit to be taken where it is deserved.
The professional person is open to the views of others and the
possibility that there might be a better way. They make decisions
based on the best interest of the organisation. They are fair and
even handed to all people even those they do not particularly
like. The professional evaluates their own performance, has high
expectations of themselves and others and constantly strives to
improve.
Professionals see them selves as part of the solution rather than
the problem.
If you are keen to succeed in any business you need to demonstrate
the appropriate levels of professionalism. If you want promotion
in the future start to demonstrate that you have the potential to
fulfil that role. Just wanting the job, the title, status and
financial reward is simply not enough.
Show your commitment, your ability to come up with the goods,
others will begin to notice and it will hold you in good stead
whether you go for an internal promotion or need a reference for
an external promotion.
You will also gain a huge amount of personal satisfaction in
knowing you have what it takes to be a great professional.
Growing Stronger, Growing
Better
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